FAQ

What products do you sell?

We sell a range of pet accessories including water bottles, cooling mats, and more — designed to keep your pets happy and comfortable.

Where do you ship to?

We ship across Ireland, the EU, and the UK. Delivery times may vary depending on your location.

How long does delivery take?

Delivery typically takes 8–20 business days. You'll receive a tracking number once your order has been dispatched.

Can I track my order?

Yes! Once your order ships, you'll receive an email with a tracking link so you can follow your parcel every step of the way.

What is your return policy?

We offer returns within 14 days of delivery. Items must be unused and in their original packaging. Please contact us to initiate a return.

How do I contact you?

You can reach us via the Contact page on our website. We aim to respond within 1–2 business days.