Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days.
Delivery Times
- Ireland: 5-15 business days
- European Union: 8-20 business days
- International: 10-30 business days
Delivery times may vary due to customs clearance and carrier delays.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size. We offer free shipping on orders over €40 within Ireland.
Order Tracking Once your order has shipped, you will receive an email with a tracking number so you can monitor your delivery.
Customs & Duties Orders shipped from outside the EU may be subject to customs fees and import duties upon arrival. These charges are the responsibility of the customer. Please check with your local customs office for more information.
Lost or Damaged Orders If your order arrives damaged or doesn't arrive within the estimated timeframe, please contact us at hello@pawphur.com within 14 days and we'll resolve it promptly.